Head Barista

 

General Summary

Head Barista oversees and manages all aspects of the coffee bar in accordance with the vision and mission of Toby’s Estate Coffee.

 

Job Description

  • Assume responsibility for all aspects of the coffee bar
  • Be capable of completing all daily operations of the coffee bar
  • Supervising staff to ensure exceptional customer service
  • Ensuring high levels of quality is delievered throughout
  • To be responsible for training new team members in both coffee and customer service
  • Take responsibility for the smooth day-to-day operations
  • To adhere to all health and safety instructions and not to do anything that might endanger themselves or others

 

Qualification

  • Excellent communication and teaching skills
  • Proactive approach to problem-solving and staff management
  • A high degree of ethics and obsession with customer service
  • Excellent time management skills and ability to self-direct when necessary
  • High level of organization
  • Superior leadership capabilities; ability to work well within groups
  • At least 3 (three) years of experience in specialty coffee and the coffee industry
  • Be a model barista, both as far as bar skills, customer service and enthusiasm to share knowledge
  • Detail-oriented

 

Send your CV to career@tobysestatecoffee.co.id